Technology is very important to “How customer do & what customer do, but is it why customer do what we do?
NewGen IT Solutions has the right people, at the right place, at the right time.
Our Managed Services provide access to a larger base of technical and business skill, remotely or onsite, with a much higher level of availability, all of the time.
NewGen IT Solutions helps use customer resources efficiently.
Our Managed Services allow customer to convert upfront / capex investment into operating investment, use and pay, this enable customers to focus on their core business.
NewGen IT Solutions has the tools and processes already in place.
Our Managed Services allow customer to leverage our existing set of repeatable and sustainable technology best practices so customer don’t have to reinvent the wheel. We support of your technology environment.
NewGen IT Solutions can help maintain customer’s computing environments by providing vital support for your networks, servers, databases, applications, and workstations. From adding additional resources on an as needed basis, to full IT Outsourcing, NewGen IT Solution is ready to support.
Services Offered
Asset
EUC
Network
Security
Server, Storage
PC/Printer
Application
Vendor
Technology Design and Consulting
Capacity Planning
Enterprise Software or Equipment Upgrades
Equipment Staging and Installation
Business Continuity Consulting
Disaster Recovery Consulting
Temporary Staffing Services
Remote Monitoring
Event Detection
Performance Troubleshooting
Problem Resolution
Data Collection
Remote Monitoring
Event Detection
Performance Troubleshooting
Problem Resolution
Reporting
Standardized Operating Procedures
Patch Management
Configuration Management
Product Support Help Desk
Level 1, 2, & 3 Remote Support
Level 1,2, & 3 Onsite Support
Incident Tracking
Fault Isolation
Our IT Infrastructure Services Includes but not limited to:
IT Infrastructure Managed Support Services – IT Asset support /AMC – Laptop / Desktop, Printers, Compute/Servers, Networking devices-router, switches, Storage, Security firewalls etc.
End User Support , Desk side support services
Professional services - Installation & integration of IT / Telecom devices, rack & stack etc.- Server, Storage, Network, Firewalls, F5 devices, Palo Alto etc.
Consultancy services, Network Audit, Security Audit etc.
Network Monitoring & trouble shooting through our dedicated team of qualified and experienced technical team